About
Agincare is one of England’s largest and longest-standing family-owned care providers, delivering trusted, person-centred care for 40 years.
Today, we support more than 6,000 people nationwide through 170 CQC registered services, backed by a workforce of over 5,500 dedicated care professionals.
Our breadth of provision spans care and nursing homes, live in care, home care, extra care housing, children’s services, and supported living. This range gives us the flexibility, clinical oversight and continuity needed to support people living with highly complex, long term or fluctuating needs.
For case managers, social workers, legal professionals, insurers and commissioners, we understand the pressure of securing clinically robust, cost-effective and sustainable care packages for clients following complex or life-changing injury.
Agincare meets a gap in the market. Few providers combine specialist complex care capability with the governance, resilience and nationwide reach of a large organisation. We do both.
Our local teams deliver personalised, consistent care, while our national infrastructure provides the assurance, stability and quality oversight professionals depend on, alongside clear reporting that supports case managers and legal professionals with reviews, funding decisions and defensible evidence of delivery and outcomes.
Watch: Learn more about pioneering care:
Some of the conditions we support
Acquired Brain Injury
Agincare delivers clinically guided care for acquired brain injury, overseen by our Clinical Lead, integrating neuro rehabilitation goals into daily life with consistent support, structure and clear reporting.
Spinal Cord Injury
Agincare provides specialist home based support for spinal cord injury, overseen by our Clinical Lead, focused on safe routines, independence, rehabilitation enabling care and community access.
Cerebral Palsy
Agincare offers person centred support for cerebral palsy, overseen by our Clinical Lead, including complex physical needs, communication support and family centred care that enables choice and quality of life.
Personalised Care
One of our guiding principles is to completely understand your individual circumstances and preferences to deliver personalised care for those we support living with a wide range of complex conditions.
Benefits for case managers and legal professionals
Real outcomes for people
Our work consistently demonstrates that stable, person-centred care can transform both individual lives and system performance.
Accident to Adventure: Brendon’s Holiday Dream
For Brendon, going on holiday with his girlfriend had long been a lifelong dream, something he never believed would be possible. After sustaining a severe spinal injury in an accident at the age of 13, Brendon is quadriplegic and requires hoisting for all transfers. He also requires supra pubic catheter care and is at risk of autonomic dysreflexia. Because of the complexity and risks involved, he had never felt confident travelling abroad before.
Thanks to Agincare, and the dedication of live-in care worker Rosina, that dream became a reality with a sunny getaway to Benidorm. Rosina went above and beyond to ensure Brendon had the correct facilities and support in place throughout the holiday, giving him and his girlfriend the confidence to travel safely and enjoy the experience fully.
Following Brendon’s care plan closely throughout the trip, Rosina ensured his needs were fully understood and supported at every stage. This meant Brendon could travel confidently, knowing his safety and wellbeing were always the priority.
The holiday was filled with unforgettable moments, including dancing, cabaret shows, relaxing on the beach, and karaoke. Rosina helped facilitate each experience, making sure Brendon and his girlfriend could enjoy new surroundings, create lasting memories, and share moments of fun and connection without worry.
This trip shows how specialist live in care goes beyond meeting day to day care requirements. It supports people to achieve life goals they once thought were impossible, and to focus on what truly matters to them.
How we work with professionals
We work closely with case managers, legal and other professionals to provide seamless, coordinated support for people living with complex injuries. By understanding the pressures you face, from sourcing specialist care to maintaining continuity and reporting outcomes, we design care solutions that integrate smoothly into your case management process.
Our collaborative approach ensures that care is safe, effective and delivered on time, helping to reduce delays, minimise administrative burden and support informed decision-making.
Transparency, communication and partnership are at the heart of everything we do. We work in collaboration at every stage, from assessment and care planning to regular updates and outcome reporting. This enables professionals to focus on their broader responsibilities with confidence, knowing that the care we provide is consistent, high quality and tailored to the individual’s needs.
By working together, we create sustainable solutions that benefit clients, families and the professionals supporting them.
Why partner with Agincare?
Agincare stands out as a trusted partner for case managers seeking reliability, governance, and clinical assurance. As a family-owned and self-funded organisation, we are free from investor or shareholder influence. This independence means our focus remains firmly on clinical quality, workforce stability, and long-term outcomes, not short-term financial targets.
Meet the specialist complex care team
Sam Mayes (Chartered MCIDP)
Managing Director, Line-In Care and Home Care Services
Book a consultation
We offer confidential, no-obligation consultations for families, case managers and legal professionals seeking specialist support for individuals with traumatic or life-changing injuries. Our experienced complex care team will take time to understand the clinical, legal, and practical challenges of each case, providing clear guidance on care options, risk management, and next steps.
Whether support is required urgently or as part of longer-term planning, we work collaboratively to deliver responsive, well-governed care solutions that adapt as needs evolve.
Get in touch with the team
To discuss how we can partner with your firm, please contact us:
Email: customercare@agincare.com
Call us today: 08082 537529
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