12-week rehabilitation pathway at The Dean
Achieving patient goals through specialist, personalised care

The Dean Neurological Centre in Gloucester offers a specialist 12-week rehabilitation programme, that supports patients to function more independently, following an acquired brain injury (ABI), stroke or similar trauma. Within the Elysium Neurological service, patients learn to adapt to challenges presented by their ABI, re-learn skills and make psychological adjustments so they can continue to develop their lives as they choose.
The programme is delivered by a multidisciplinary team (MDT) of expert clinicians which includes occupational therapists, physiotherapists, psychologists, speech and language therapists, and nurses. In this EveryExpert article, Michelle Jenkins, The Dean's Head of Therapy, discusses how the team focus on maximising independence and functional skills by ensuring that the patient’s holistic and individual needs are prioritised throughout the entire process.
How the 12-week rehabilitation pathway works
The specialist rehabilitation process at The Dean begins before the patient has even arrived. In order to maximise recovery during the 12-week period, members of The Dean’s MDT will meet with patients while they are still in hospital so that a comprehensive assessment can be completed. The MDT will then make recommendations on which therapy is most appropriate for their individual needs, the hours of therapy needed and the required equipment.
Michelle explains: "At The Dean, we have a highly experienced MDT that can offer specialist insight across each discipline, which means we are able to accept referrals for people with a range of therapeutic needs. Depending on the primary need of the patient, we'll allocate therapy hours accordingly. For example, somebody coming in following a stroke may need therapy for upper and lower limb mobility, as well as functional support for daily living skills. In this case, we'd divide their hours between an occupational therapist and a physiotherapist to meet their individual needs."

Admission: The first 24-72 Hours
Access to appropriate expertise early on in the rehabilitation process can significantly impact how a patient achieves personal goals and positive outcomes, so as soon as a new patient arrives at The Dean they begin to meet with each member of their MDT. These meetings form the basis of a second assessment report which each of the clinicians contribute to. This report is completed in collaboration with the patient, working together to set treatment goals and ensure holistic rehabilitation.
Michelle adds: "Our therapists are really passionate about enabling people to progress in their rehabilitation and achieve their own personal goals, so they know how important it is to meet with the patient as early as possible in the rehab process.
“This second MDT report is crucial for the success of the rehabilitation, because it helps us to set goals in collaboration with the patient, and it also looks at what mental capacity assessments might be necessary. We look at the person holistically to meet not just the physical needs but the emotional and psychological ones as well."
Days 7 – 14: Goal planning and outcome meeting
The Monday following admission is when the MDT meets to allocate the therapy hours following the assessment, as well as complete their Functional Independence Measure (FIM), Functional Assessment Measure (FAM) and Therapy Outcome Measures (TOMs). In gathering this information, the team can assess the potential impact of therapeutic interventions and share that as part of the goal-setting meeting with the patient.
Michelle explains: "When a person comes in, their main desire might be to walk out of The Dean, but the physio knows that progress can only happen so fast, and walking might not be achievable in the time frame.
"So, in the meeting, we can discuss with the patient what is achievable in terms of mobility, for example, by using a wheelchair or Zimmer frame. This is also an opportunity for us to address needs the person might not have considered they need to work on, like getting dressed, washing, eating and other activities, and we can start building goals around those."
"Our therapists are really passionate about enabling people to progress in their rehabilitation and achieve their own personal goals, so they know how important it is to meet with the patient as early as possible in the rehab process."

Regular MDT meetings: Adapting therapy to progress
The Dean team have implemented a weekly meeting so they can assess the progress made by different therapies and re-allocate hours if necessary. The MDT meeting allows therapy to be flexible and responsive to changing needs. While working with patients with a range of conditions, they have discovered how vital it is to make changes to the pathway to improve outcomes.
Michelle says: "We'll look at the care plan and see if we need to step back on one therapy profession and have another step in, because we've made progress in a certain area. It's also an ideal opportunity to look at things like personal care and see where therapy goals can be enforced by nursing staff.
"For example, a therapy team may be working with a person on cleaning their teeth, and they've got to the stage where they can stand at the basin and brush without support. The nurses and carers may be able to take over that instead of it happening during therapy time, freeing that time up for other things.
"Through the MDT meetings and regularly reviewing progress together, we've also realised that it's crucial for us to do a home visit in week 3 so that we can begin planning for the discharge after week 12. This allows us a suitable amount of time to get the home ready with equipment and adaptations so the patient can be properly supported when they are discharged.
“I have emphasised the importance of the therapy team's involvement in the pathway, but it should be mentioned that the success of this pathway hinges on the wider MDT as a whole. Our nursing colleagues play an vital role in the general care and well-being of our residents, and collaboration between the wider team is imperative for the meeting of goals.”
Week 4: Post admissions meeting and progress report
At four weeks, the MDT will arrange a meeting that involves the patient, their funders, and the MDT, including neurologist Professor Derrick Wade, Consultant of Neurorehabilitation, who spends two days per month with us. This meeting gives everybody a chance to look at progress, review any challenges, review the home visit assessment and discuss any other considerations.
Michelle explains: "It's our chance to discuss how the initial four weeks have gone, what difficulties they've been facing, if there are challenges we need to foresee and the occupational therapists assessment of the home visit. It could be that a patient needs a specialist wheelchair, but the wait for that can be two to three months, so we need to order the exact chair the patient needs at this point.
"We're also considering how they'll be supported when back at home and if there is wheelchair access to their toilet and bedroom. Are they on a single-floor residence (like a bungalow) or a house? If there will be issues for them returning home, we can speak to funders at week 4 to look at what adaptations or renovations might be necessary.
“Following a home visit we would make the necessary referrals and recommendations to the community teams to ensure that, where possible, the home environment is adapted, where appropriate.
"Although funders may not extend funding beyond 12 weeks, they would need to know of any obstacles or challenges there may be with regards to the home environment if not suitable for discharge, as this may entail engaging other external agencies. Therefore we moved the home visit forward to week 3 to allow more time for any recommendations to be implemented if needed.”
"Our nursing colleagues play an vital role in the general care and well-being of our residents, and collaboration between the wider team is imperative for the meeting of goals.”
Group support: The new initiative to help patients cope with change
Rehabilitation can often be an anxious time for patients, particularly around returning home and the new challenges that might bring. In order to better support patients, The Dean has implemented a new initiative - a weekly group to come together to talk through these issues, share their feelings and voice their concerns.
Michelle says: "We started picking up on how anxious people were about going home and the challenges they would face when they do. There can be a lot of confusion, fear and grief when you go through an experience like this. The grief in question is the way you grieve losing your identity or losing your role in the family.
"For example, you may have been the breadwinner but now you are dependent on your family to care for you. There is something very powerful about sitting in a group and hearing that your fear is the same fear that another person is feeling. The feedback we've had from people who've attended these groups has been incredible.
"There was one gentleman who had been a successful pharmacist and a very high-functioning individual. He felt like he'd lost everything – his pharmacy, his ability to walk, his place in the family. But in the groups, we started looking at what he could control and what he could do at home.
"He started thinking about how he'd always wanted to learn how to cook, and how to use social media so he could have something to talk to his children about. These may seem like small things, but you should have seen his face and expressions as these opportunities dawned on him, it was really powerful. There are so many things you can't control, but you can look at things you can and move forward."

Week 11: Planning for discharge
As the rehabilitation process nears the end, the MDT will re-do the TOMs and FIM-FAM after a three-month gap. This allows them to pinpoint exactly what is required from the therapists supporting the patient once they return home. It's a vital part of the process as funding applications may need to be submitted to ensure the patient is getting the right treatment to meet their specific needs.
Michelle explains: "At this point, we look at the progress that has been made and how that impacts the required hours and funding. For example, a patient may have made such good progress that we can use our TOMS or FIM-FAM to justify additional funding hours, as there's potential for even more progress.
"Alternatively, we may have worked with a patient where initially it looked as though they needed a higher level of input than they do, so we can get the hours down to just one day a week.
"At week 8, we'll have identified what community services the person will need ready for this point so we can start active discharge planning. We can't do referrals any earlier than the week before discharge as the patient needs to be discharged to their GP for that to happen.
"We also prep a discharge report from the nurses and the therapy team, making our recommendations and referrals. After the discharge happens, I always follow up with a phone call to check on the patient and see how they are doing and how it's been for them since going home."
Making The Dean a stand-out service
Having adapted and evolved their 12-week rehabilitation pathway to meet the needs of their patients, Michelle and her colleagues continue to strive for the best outcomes possible. The feedback from patients and families has helped them design a process that works well for everyone, thanks to regular communication and assessments, plus practical forward planning.
Michelle concludes: "Our therapists are very passionate about what they do and they are determined to help patients achieve the best possible outcomes. Every programme we offer is unique – therapy is tailored to individual needs and we involve the patient's family wherever possible.
“We’re confident that a programme that is co-produced and co-designed will yield the best results for individuals and we are always so impressed by the determination our patients show to regain their independence. It’s an honour to work with them to achieve these results.”
Get the latest insights, blogs and news from Elysium Neurological over on their EveryExpert thought leadership hub: https://www.elysiumhealthcare.co.uk/neurological/every-expert/
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