Richardson Care

Specialist rehabilitation services and residential care for adults with acquired brain injury or learning disabilities and complex needs.

About

Established in 1989, Richardson Care has six specialist residential homes in Northampton, admitting adults from throughout the UK and overseas.

Richardson Care is proud to be an independently owned and run family business where caring really is in its DNA. It has pioneered person-centred care for 35 years and is now being run by the second generation of the family.

As well as rehabilitation, Richardson Care provides a home for life for some of its service users and takes that responsibility very seriously. Aiming to support people in a ‘family’ environment, while providing specialist neurological clinical support, staff treat the residents how they would want a family member to be treated.

Watch: Learn more about pioneering care:

Laura and Greg Richardson-Cheater

Core values

Richardson Care’s core values remain as true today and they were when it was founded. It aims to accomplish:

Community Presence
Taking positive steps to integrate service users into the local community. All homes are close to a range of local amenities that are accessed fully by the home.

Choice
Respecting each persons’ individuality and uniqueness, protecting and actively supporting their individual right to experience growing autonomy.

Dignity & Respect
Treating everyone with dignity and respect and helping them to attain a valued role within their community.

Community Participation
Supporting each person in social integration and to develop culturally-valued relationships.

Competence
Providing opportunities and support to enable each person to develop their ability to skilfully perform functional and meaningful activities.

Watch: Activities of service users:

Watch: Music enrichment activities:

Care pathways

Many of Richardson Care’s residents have had numerous previous placements and arrive with very complex needs and challenging behaviours. But with clinical expertise, patience and consistent care, it is often possible to increase their quality of life and level of independence beyond previous expectations.

With a portfolio of six specialist residential care homes, Richardson Care has the flexibility to provide seamless rehabilitation and care pathways, enabling the individual to progress within the supportive environment of the Richardson Care family.

Specialist Residential Brain Injury Rehab Services

ABI Assessment and Complex Diagnosis Service - The Coach House

Designed for patients discharged from secure or acute inpatient services where there is potential for neurorehabilitation. A supportive home environment in which service users can engage in a range of therapies and stabilised. Initial assessment is over a 3 – 6 month period.

Read more here and take a virtual tour of The Coach House below:

The Coach House

ABI Rehab and Transitional Service – The Richardson Mews

Suitable for adults who have acute ABI presentation (moderate to mild) and an established diagnosis of acquired brain injury. They may have marked cognitive difficulties and comorbid conditions.

Read more about The Richardson Mews here.

Richardson Mews

Long Term Community Neuro Rehab Service (males) – 144 Boughton Green Road

Suitable for men who have an established diagnosis of acquired brain injury (ABI), associated cognitive difficulties and co-morbid conditions. This service provides a long-term stable home environment in a community setting where the focus is on long-term rehabilitation, quality of life, development of daily living skills and behaviour/risk management.

Find out more about the service here.

144 Boughton Green Road

Transitional and long-term LD and complex needs service - 23 Duston Road, Northampton

Suitable for adults with an established diagnosis of learning disability and intellectual difficulties and comorbid conditions, such as mild to moderate symptoms of mental illness and personality disorder, progressive neurological conditions. They may present with mild to moderate challenging behaviour.

Find out more about the service here.

23 Duston Road, Northampton

Long-term community LD and complex needs service - 2 & 8 Kingsthorpe Grove, Northampton

Two adjacent homes under a single CQC registration. This service is designed for settled but difficult-to-place service users with learning disabilities and complex needs.

It fulfils the Richardson Care promise of a home for life, providing valuable peace of mind to families of the service users in their care. The focus is on behaviour/risk management to maintain a high quality of life and the development and maintenance of daily living skills. Find out more here.

Clinical Team

The high-calibre clinical team is led by Dr Pedro Areias Grilo, Clinical Head and Consultant Clinical Psychologist, who works alongside Silvia Silva, Head of Care.

Service users are supported by a multi-disciplinary team (MDT) providing neuropsychiatric care and neurological psychological, occupational, speech and language and physiotherapy.

The MDT informs each individual’s care plans as well as providing therapy sessions. In addition, the Activity Support Workers tie together the work of the therapists, supporting service users in their rehabilitation all day, every day.

Richardson Care thinks outside the box to provide care that is specific to each individual. Supporting them to engage in therapy, develop coping strategies and manage their behaviours.

This in turn helps them to increase their physical abilities and cognitive skills.

Watch: A video about Richardson Care's MDT

Watch: Seth / holistic brain injury rehab

Testimonials

People with brain injury or intellectual/learning disabilities frequently have complex comorbidities, and the management of these conditions in the Richardson Care residential homes setting is second-to-none and ensures the best outcomes in terms of care, welfare and safeguarding.Service users are placed at the very centre of care which is provided with utmost courteousness and professionalism by the clinical and care team. The quality of care provided by Richardson Care to its service users sets them apart from many providers that I have come across in the United Kingdom. What is particularly striking and endearing to me, a mental health physician, is the person-centred and bespoke care that Richardson Care provides to its service users in an environment that enhances independence and participation in in-house and community activities.
Dr Seth Mensah, Consultant Neuropsychiatrist

What makes this service [144 Boughton Green Road] stand out is the consistency of staff and how they’re really interested in the people that they’re looking after. They really get to know the history of the service users, their pre-morbid likes and dislikes, and try to understand any changes in their complex behaviours. One particular male member of staff has gone out of his way to support my client who had been challenging and aggressive. I’m impressed by the care and attention that is afforded to the service users.
Rachel Stevenson, Social Worker, States of Guernsey

Just wanted to say how much A enjoyed his holiday with us. The rooms you booked were amazing and worked well being altogether. A was very excited to visit Disneyland each day. Walking around the park, he managed to do the best of his ability…with support from [his key worker] and ourselves. A did face challenges of walking through crowds while we were in Disney. We did stop for coffee and cake for respite and distraction for A, which A enjoyed, plus people watching and watching the street procession go by. On the last day, because of the increased crowds, we rented a wheelchair, which A didn't hesitate to sit in and was happier in himself, and going through the crowds was less stressful for him.Can I just take this opportunity to tell you how much we appreciate A’s key worker coming with us. He was brilliant with A, understanding A's needs and frustrations, constantly making A's holiday as relaxing and comfortable as possible. He also gave us free time to wander around Disney when A needed to rest. He was loyal to A and took his duties seriously by taking good care of A all through the holiday. We only wished he would have taken more time out for himself. I don't know what we would have done without him, it would have been a completely different holiday all together. Thank you soooo much for everything you and others at Richardson Care have done to make this holiday possible. It's been a magical and memorable time together with A, which we'll never forget.
A service user’s family after trip to Disneyland Paris

We had to write to you to thank you so much for all the love and care you provide to J. As you are aware Covid had a dramatic effect on J's confidence and set him back socially. Over the last twelve months, with your team’s support J has blossomed again regaining his confidence and sense of humour. We realise that J can be challenging and we thank you from the bottom our hearts for the love and care you give to him. The fact that he could take part in the whole review yesterday was down to the support and care you give to J. We can’t thank you enough for all the work your team does with J. Please pass on our thanks and best wishes to all your team.
A service user’s family member

Today I sat it the Starbucks in Kingsthorpe, where I believe I watched a member of your staff with a young man in a wheelchair. She was amazing. For over 40 minutes I watched her give him her full attention - they were laughing and were just happy in each other’s company. In today’s modern world to sit and just watch - it really did warm my soul. I felt I needed to try and let someone know just how good this member of staff was. A member of staff in Starbucks said they knew both the people and the young lady is always like that. So please let that person know just how good she is doing
A member of the public